Transportation companies, particularly those involved in logistics, have a constant need for high-volume hiring to meet fluctuating demand, especially during peak seasons like holidays. This is compounded by high turnover rates, particularly for frontline positions like drivers and warehouse workers.
As e-commerce continues to grow, these companies are increasingly relying on automation to scale their hiring efforts. However, many companies in this sector still lag behind in adopting advanced recruitment technologies. The use of automation tools such as AI-driven candidate matching and automated communication can significantly reduce the time-to-hire and improve candidate experience, but adoption is inconsistent across the industry.
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Companies that invested in AI and automation stood out from their peers in this industry
127
Transportation and Distribution scored the lowest of all five industries in this year’s report with an average score of 127
21%
21% of Transportation companies used assessments to screen frontline candidates
11%
Only 11% of companies had a chatbot that could answer basic frequently asked questions
95%
95% allowed candidates to search for jobs based on professional certifications, including drivers and warehouse roles
5%
5% used search capabilities like type ahead, contextual search, and relevant suggestions based on keywords, indicating basic job search functionality on the career site
4th
One Transportation & Distribution company had the 4th highest score of all 101 companies we audited
Here are some examples of the roles we’re seeing Transportation industry teams focus on and improve the most by leveraging high-volume-hiring techniques:
With the rise of e-commerce, drivers are essential for last-mile delivery, ensuring packages reach customers on time.
Responsible for transporting goods over long distances, truck drivers are in high demand in logistics and distribution companies.
These workers handle the sorting, packing, and shipping of goods within large distribution centers.
Frequently required in distribution centers, these employees manage the movement of heavy goods and pallets.
Managing the flow of goods from suppliers to customers, these coordinators ensure timely and efficient delivery.
With Phenom, candidates find and choose the right job faster, employees develop their skills and evolve, recruiters become wildly productive, talent marketers engage with extreme efficiency, talent leaders optimize hiring processes, managers build stronger-performing teams, HR aligns employee development with company goals, and HRIS easily integrates existing HR tech to create a holistic infrastructure.
