Success Stories

Throughout the audit, we identified several companies that have successfully integrated automation into their high-volume hiring processes, streamlining the job application process and enhancing the candidate experience. To highlight additional positive impact and use cases for automation, we connected with Phenom customers that have seen dramatic improvements after implementing automation and high-volume hiring solutions.

Automotive Retailer:
Accelerating Talent Acquisition

For a leading automotive parts retailer, embracing speed isn’t just for their products — it’s a core strategy for hiring. Facing the challenge of attracting skilled talent at scale, the company sought to overhaul its outdated, paper-heavy hiring processes. In partnership with Phenom, the retailer implemented a technology-driven high-volume talent acquisition strategy that revamped its hiring efficiency, candidate quality, and retention.

Prior to the transition, the retailer’s manual processes could stretch time to hire to over 40 days. With Phenom’s integrated platform, they slashed that timeline to just two weeks. Phenom’s Talent Experience platform now powers a streamlined career site that connects candidates to open positions in minutes, leveraging video content and testimonials that showcase employees' passion for their work. By using Phenom’s Chatbot and SMS capabilities, the company meets candidates on mobile, guiding them to roles that match their skills and interests. “It’s about visibility,” shared the Manager of IT Technology Services. “Our candidates now see our energy, and we reach them faster.”

The results speak for themselves: a 65% decrease in time-to-fill, enhanced candidate quality and conversion, and retention rates that exceed industry benchmarks. With AI insights driving targeted outreach, this automotive retailer has turned their hiring site into a powerful engine for high-volume hiring while keeping top candidates in the driver’s seat.

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Major U.S. Healthcare System: Meeting High-Volume Hiring Needs

In Healthcare, demand for talent is constant and fierce. One major U.S. Healthcare system is tackling high-volume hiring head-on with Phenom’s AI-powered solutions. Faced with chronic staffing shortages, particularly for critical frontline roles, the Healthcare provider needed to streamline and speed up its recruitment process to stay competitive. By implementing Phenom’s Intelligent Talent Experience platform, the Healthcare system revolutionized its hiring strategy, making it easier to find, engage, and hire top candidates at the pace the market demands.

Previously, inefficiencies in the hiring process meant it could take up to a week to schedule interviews for key roles like graduate nurses, which caused a lag that often led to candidate drop-off. With Phenom’s AI Scheduling and High-Volume Hiring tools, they reduced scheduling time by 86%, connecting candidates with recruiters within 24 hours. This shift has been a “game changer,” allowing the team to meet candidates’ needs faster and enhance the candidate experience.

The company also consolidated multiple career sites into one, enhancing the candidate journey with Phenom’s Career Site, CMS, and Chatbot. The streamlined site and automated application process have led to a 4x increase in career site leads and doubled apply clicks, ensuring a steady, high-quality candidate pipeline. “The sooner you can reach these candidates, the better,” the Director of TA Programs shared. “It used to take us five to seven days to connect with graduate nurses. Now, within 24 hours, they’re receiving an invite to schedule a screening.”

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Piloting a New Generation of High-Volume Hiring

In a landmark collaboration with Phenom, one major US based airline is modernizing its recruitment processes to keep pace with the dynamic demands of high-volume hiring. Their transformation is part of a multi-year, strategic initiative aimed at delivering a streamlined, efficient experience for both candidates and hiring managers.

Since implementing Phenom’s technology for corporate roles, this travel company has witnessed significant improvements in recruitment efficiency and candidate experience. Now they are focusing on frontline roles, such as flight attendants and baggage handlers, where the volume of applications, which often exceeds 15,000 for a single position, requires sophisticated automation. Phenom’s platform helps them navigate these demands by moving high volumes of qualified candidates through the recruitment funnel with ease, allowing recruiters to focus on strategic, value-added activities rather than administrative tasks.

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METHODOLOGYOverall AnalysisRecommendationsHigh-Volume Hiring with Phenom

Retail

Hospitality
& Travel

Healthcare & Pharamaceuticals

Manufacturing

Transportation
& Distribution

About Phenom

With Phenom, candidates find and choose the right job faster, employees develop their skills and evolve, recruiters become wildly productive, talent marketers engage with extreme efficiency, talent leaders optimize hiring processes, managers build stronger-performing teams, HR aligns employee development with company goals, and HRIS easily integrates existing HR tech to create a holistic infrastructure.

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