The Healthcare sector faces distinct hiring challenges, due to the need to rapidly fill high-volume positions for skilled frontline staff while ensuring strict licensing and credentialing requirements are met. Since many in this industry work long shifts outside of regular business hours, making the application process simple, fast and easy 24-hours a day is required to capture interest and drive conversion.
The need to hire quickly, especially in times of crisis or pandemic, has led many Healthcare providers to adopt innovative automation technologies, although adoption has been slower compared to other industries. Hospitals nationwide have been focusing on cybersecurity and digitization to protect and improve patient care. To stand out and attract the best staff, and improve overall patient outcomes, adoption of HR automation and AI is overdue.
However, innovative Healthcare organizations that have adopted AI-driven screening tools and automated verification processes have seen improvements in both speed and accuracy.
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Pharmaceutical Manufacturing companies scored much higher than their hospital counterparts
138
The average score for Healthcare organizations was 138 points — 4th out of the 5 industries we evaluated, reflecting the need to invest in AI and automation.
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2 Hospital systems scored below average and were ranked as Emerging, reflecting that they are not taking advantage of many tools and technology to improve hiring for critical roles
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Three pharmaceutical organizations scored in the top 35% of all companies we measured, regardless of industry.
11%
11% of Healthcare organizations offered to schedule an interview using automation, even though 39% used a chatbot to engage candidates
17%
17% of Healthcare organizations allowed a candidate to upload a resume in chat
Here are some examples of the roles we’re seeing Healthcare organizations focus on and improve the most by leveraging high-volume-hiring techniques.
These representatives play a key role in promoting and selling medications to Healthcare providers, requiring large-scale hiring to cover different territories.
These employees are responsible for organizing and managing clinical trials, ensuring that trials comply with regulatory standards and timelines.
In pharmaceutical manufacturing, technicians are essential for producing medications, managing equipment, and ensuring compliance with health and safety standards.
QA specialists in pharma ensure that products meet regulatory and safety standards, playing a critical role in maintaining product quality and compliance.
Provide essential patient care in hospitals, nursing homes, and long-term care facilities.
These roles support doctors and nurses in hospitals and clinics by preparing patients, taking vitals, and managing administrative tasks.
As the demand for in-home care grows, these aides assist patients with personal care and daily activities.
Supporting pharmacists in Retail and Healthcare settings, these technicians help fill prescriptions, manage inventory, and provide customer service.
Receptionists, schedulers, and billing clerks are critical in ensuring the smooth operation of Healthcare facilities.
With Phenom, candidates find and choose the right job faster, employees develop their skills and evolve, recruiters become wildly productive, talent marketers engage with extreme efficiency, talent leaders optimize hiring processes, managers build stronger-performing teams, HR aligns employee development with company goals, and HRIS easily integrates existing HR tech to create a holistic infrastructure.
