Our audit revealed compelling insights and trends regarding the growing adoption of AI and automation technology throughout the hiring process for organizations filling high volumes of open roles. Here were the key takeaways.
32% of companies ranked Advanced or Transformational on the Maturity Matrix
54% of Retail and Hospitality & Travel companies ranked Advanced or Transformational on the Maturity Matrix, leading the way in overall scores and maturity
Only 18% of companies allowed a candidate to complete the application in a chatbot or SMS conversation
12% of companies give qualified candidates the option to schedule an interview right away or within minutes of completing an application
65% of Hospitality & Travel companies allowed a candidate to complete the interview without creating a username and password.
1% of companies offered the opportunity for a candidate to record answers to one-way interview questions
20% of Retail and Hospitality & Travel companies allowed qualified candidates to automatically schedule an interview
40% of companies had a chatbot on their career site
22% of companies use the information gathered in a chatbot conversation to customize career site content and personalize job suggestions
7% of companies had the ability to schedule an interview through the chatbot
Scores below or equal to 51.6
Scores between 51.7 and 103.2
Scores between 103.3 and 154.8
Scores between 154.9 and 206.4
Scores above 206.4
High-volume hiring often involves recruiting for frontline, hourly, or seasonal positions that require a quick turnaround. Each industry has its own set of specific challenges and needs, and has similar high-demand roles, which are critical for day-to-day operations.
Below is a breakdown of the typical high-volume hiring situation for five industries:
With Phenom, candidates find and choose the right job faster, employees develop their skills and evolve, recruiters become wildly productive, talent marketers engage with extreme efficiency, talent leaders optimize hiring processes, managers build stronger-performing teams, HR aligns employee development with company goals, and HRIS easily integrates existing HR tech to create a holistic infrastructure.
